We get it, you're probably very excited to receive your parcel and we hear you, we're moving as quickly as possible. 📦
All of our parcels are usually sent out within 2 business days, and you should receive a tracking number as soon as it is picked up by our carriers. Delivery times can be found at checkout!
Once picked up by the carriers, we suggest you keep a close eye on the tracking page for the latest updates on the localization of your parcel. Please note that our customer service team does not have more information about the exact location of your parcel than you do. 📍
* Please note that due to current situation, some delays may occur. The fulfillment center is currently in high demand and is doing the best they can to fulfill parcels as fast as possible. During these particular times, employees in fulfillment centers and delivery centers are subject to the social distancing recommendations, thus the process is unfortunately slowed down. We apologize for the inconvenience.